Terms and Conditions

General Terms

These Terms and Conditions constitute the full agreement between you and the operator of the platform regarding your use of the website, games, and related services. By creating an account or placing any wager, you acknowledge that you have read, understood, and accepted these rules. The platform is intended solely for entertainment and recreational purposes where online gambling is legally permitted. Users are responsible for ensuring that their participation complies with all applicable laws in their jurisdiction.

Eligibility and Account Registration

To open and maintain an account, you must be of the applicable legal gambling age in your jurisdiction of residence and access. You may be required to provide accurate personal details during registration. The casino reserves the right to verify your identity and may request additional documentation at any time. Accounts are for personal, non-commercial use only and cannot be transferred, sold, or shared with others. Any attempt to register using false information will result in the immediate closure of the account.

Account Security

You are solely responsible for maintaining the confidentiality of your username, password, and any other security information. All activity conducted under your account is regarded as having been performed by you. Should you suspect unauthorised access, you must notify customer support immediately. The casino employs reasonable security measures to protect user accounts; however, it cannot be held liable for losses that occur due to a user’s failure to safeguard their login credentials.

Bonuses and Promotions

Medusa Casino may from time to time offer bonuses, free spins, or other promotional incentives. Each offer is subject to its own specific rules, which will be clearly communicated at the time of the promotion. Wagering requirements, game restrictions, and time limits may apply before any associated winnings can be withdrawn. Bonus-specific conditions may apply, and failure to meet these conditions may result in the forfeiture of bonus funds and related winnings. All promotional offers are at the sole discretion of the casino.

Deposits and Withdrawals

Funds may be deposited using the payment methods displayed on the website. Applicable limits are displayed on the website. Deposits are generally credited promptly, while processing times for withdrawals may vary depending on the chosen method and any required checks. Verification may be requested before any withdrawal is processed to ensure compliance with regulatory expectations and to prevent fraud. Transactions may be reviewed to prevent fraud or misuse. Users are responsible for any fees that may be charged by their financial service providers.

Prohibited Activities

Certain conduct is strictly prohibited and may lead to immediate account suspension or permanent closure. This includes providing false or misleading information, colluding with other users, using automated scripts or software to gain an unfair advantage, or engaging in any form of fraudulent or criminal activity. The casino maintains a zero-tolerance approach to money laundering and will cooperate fully with relevant authorities where required. Any winnings derived from prohibited behaviour may be confiscated.

Responsible Gambling

The casino is committed to promoting a safe and responsible gaming environment. Users are encouraged to utilise the responsible gambling tools provided, such as deposit limits, loss limits, session reminders, and self-exclusion options. If you believe your gambling may be becoming problematic, please contact customer support or seek assistance from recognised gambling support organisations. The casino may also take proactive steps to intervene where patterns of play suggest a potential issue.

Intellectual Property

All content, graphics, logos, game software, and materials appearing on the website remain the intellectual property of the casino or its licensors. Users are granted a limited, non-exclusive, non-transferable licence to access the platform for personal entertainment only. Any unauthorised reproduction, distribution, modification, or public display of the content is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, the casino shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the services. The website and all services are provided on an “as is” and “as available” basis without any warranties, either expressed or implied. The casino does not guarantee uninterrupted access, error-free operation, or the accuracy of game outcomes beyond what is required by fair gaming standards.

Changes to These Terms

The casino reserves the right to amend these Terms and Conditions at any time. Any revisions will be published on this page with the date of the update. Your continued use of the platform after changes have been made constitutes acceptance of the revised terms. It remains your responsibility to review this document periodically to stay informed of any modifications.